Eagle Mobility Solutions is building its team. Real products for real-world mobility operations.
The platform you work on is live, orchestrating real-world journeys across multiple cities right now. The code you write goes directly into production to face real operational load. If you want to work on real-time projects, this is the right place.
Zero Sandbox Fatigue - You Ship to Production
Engineer platforms that power actual mobility networks. Every feature you build and every optimization you commit goes directly to the live apps used by passengers and drivers every day. Every contribution you do matters. What you ship is what runs.
Production -Grade Scale & Complexity
Our ecosystem processes millions of journeys under volatile, real-time demand. Our requirement would be to tackle complex concurrency, low-latency routing, and high-volume data pipelines that must perform all day, every day.
Sovereign Engineering Ownership
At Eagle Mobility, product and architectural decisions are made entirely by our team. We brainstorm ideas and create our own vendor roadmaps. Every technical call you make is vital for us. That level of engineering sovereignty is rare, and it makes the work deeply meaningful.
Internship
We welcome internship inquiries from students and fresh graduates who want to work on a live platform with a team that builds and runs its own technology. If you are interested in product, technology, quality, or mobility platform operations, we would like to hear from you.
Please fill out the form below and our team will get back to you.
Corporate/Strategy
Job Description:
Oversee day-to-day operations of multi-modal mobility services including fleet deployment, route planning, and vendor coordination. Manage a team of field coordinators to ensure service uptime, regulatory compliance, and customer satisfaction across assigned regions. Analyze utilization and performance data to optimize fleet allocation and reduce operational costs.
Experience :
Mobility Operations Manager
- Managed daily operations for a fleet of 500+ shared vehicles across 3 metro regions, improving uptime by 18%
- Led cross-functional team of 12 to launch a new micromobility pilot program, reaching 10,000 rides in the first quarter
- Negotiated partnerships with 5 municipal transit authorities to expand service coverage
- Implemented data-driven rebalancing strategy that reduced idle vehicle time by 25%
Engineering & Technical
Job Description:
Oversee day-to-day operations of multi-modal mobility services including fleet deployment, route planning, and vendor coordination. Manage a team of field coordinators to ensure service uptime, regulatory compliance, and customer satisfaction across assigned regions. Analyze utilization and performance data to optimize fleet allocation and reduce operational costs. Collaborate with engineering, product, and policy teams to launch new mobility programs and pilot initiatives. Serve as primary point of contact for municipal partners and third-party logistics providers.
Experience :
Mobility Operations Manager
- Managed daily operations for a fleet of 500+ shared vehicles across 3 metro regions, improving uptime by 18%
- Led cross-functional team of 12 to launch a new micromobility pilot program, reaching 10,000 rides in the first quarter
- Negotiated partnerships with 5 municipal transit authorities to expand service coverage
- Implemented data-driven rebalancing strategy that reduced idle vehicle time by 25%
Job Description:
We are seeking an experienced L3 Application Support Engineer with strong PHP/Laravel expertise for
production backend support, along with working knowledge of AWS and containerized deployments.
The ideal candidate will have 5–7 years of experience supporting live transactional web platforms, with
hands-on experience in MySQL/PostgreSQL, Redis/Valkey, Docker, and AWS ECS. The role requires
end-to-end ownership of production incidents, from L3 triage and root-cause analysis through
deployment coordination, while collaborating with frontend, mobile, and DevOps teams.
Key Responsibilities:
Own L3 triage and resolution of incidents across all production APIs, websites, and portals.
Diagnose and resolve application errors, queue/job failures, and performance bottlenecks in
production
Troubleshoot and debug critical production incidents by analysing application performance,
MySQL/PostgreSQL query plans, slow-query logs, and Redis/Valkey cache and session
diagnostics.
Monitor and support AWS ECS containers, including CloudWatch log analysis, service
redeployment, and coordination on scaling or health-check issues.
Serve as the technical liaison with the support vendor by triaging tickets, validating RCAs, and
progressively transitioning vendor-managed support areas in-house.
Maintain and improve technical documentation, runbooks, monitoring coverage, and
service/database health checks
Escalate and document security- and fraud-related incidents in accordance with governance
processes.
Transition from production support into feature development, building and enhancing application
functionality.
Mentor junior developers and contribute to continuous improvement of engineering practices.
Participate in code reviews, technical design discussions, and sprint planning.
Experience :
PHP 8.x and Laravel (versions 9 through 12/13) with strong debugging ability in an existing, multi-
repo codebase.
Laravel Octane/Swoole — understanding of long-running worker processes and their failure
modes.
MySQL and PostgreSQL — comfortable reading/writing queries, indexes, and diagnosing
performance issues.
Redis/Valkey — caching, session, and queue driver troubleshooting.
Docker and AWS ECS — reading logs, redeploying containers, basic task-definition/environment
changes.
Linux CLI fundamentals — log tailing, process inspection, basic networking (curl, DNS, ports).
Experience working in a production support/L2-L3 role for a live SaaS or transactional platform
(fintech, logistics, ride-hailing, e-commerce are strong analogs).
Good to Have:
Working knowledge of JavaScript/TypeScript with React or Preact, Vite, and Tailwind.
Exposure to Node.js/Express/Socket.IO and JWT-based authentication.
Experience:
5–7 years of experience, with at least 1–2 years in production support/SRE-adjacent role on a live
PHP/Laravel platform.
Demonstrated ability to progress from production support into feature development on the same
codebase.
Job Description:
We are seeking a highly skilled Mobile Automation Engineer to design, develop, and maintain automated test solutions for our Android and iOS applications. You will transform testing into an efficient, continuous end-to-end quality engineering function using Appium and Python/ Robot Framework. The ideal candidate should have strong experience in Object-Oriented Programming (OOP), Pytest/BDD test frameworks/Robot Framework, and CI/CD pipelines.
Key Responsibilities
• Script Development: Write clean, scalable, and maintainable Python scripts to automate mobile test cases.
• Framework Design: Build and enhance robust test automation frameworks using Pytest/Robot Framework and BDD (Behaviour Driven Development) approaches.
• Cross-Platform Testing: Execute mobile automation using Appium for both Android and iOS applications.
• Device Management: Implement parallel execution infrastructure for multi-device environments and emulators/simulators.
• CI/CD Integration: Integrate automated test suites into DevOps deployment pipelines using Git and Jenkins or GitLab CI.
• Reporting & Analysis: Configure test reporting libraries like Allure and identify software defects with detailed root-cause documentation.
• Collaboration: Work closely with product developers and QA teams to analyse application requirements and maximize code coverage.
Experience :
● Education: Bachelor’s degree in computer science, IT, or a related technical engineering domain.
● Core Language: Absolute proficiency in Python core programming and Object-Oriented design patterns.
● Mobile Tooling: 5+ years of direct, hands-on experience using the Appium Python Client library.
● Testing Libraries: Comprehensive experience with Pytest, fixtures, markers, and Page Object Model (POM) architecture.
● Mobile Ecosystems: Deep familiarity with Android Studio (ADB) and macOS Xcode for running simulators.
● API Testing: Working knowledge of validating backend REST APIs using Postman or the Python Request module.
● Cloud Infrastructure: Exposure to cloud-based real device farms like Browser Stack, Sauce Labs, Lambda Test or AWS Device Farm
Job Description:
• Issue Intake: Engage with internal customers and stakeholders to understand reported issues, ask the right clarifying questions, and capture complete, accurate details including steps to reproduce.
• Incident Ticketing: Create and maintain well-structured incident tickets in Jira with appropriate priority, severity, business impact, and supporting evidence such as screenshots and logs.
• Issue Analysis: Analyse application behaviour, data, and logs to triage issues — distinguishing user errors, data or configuration problems, and genuine product defects.
• Product Owner Collaboration: Work closely with product owners and engineering teams to identify the underlying issue, agree on ownership, and follow through to resolution.
• Communication & Follow-up: Keep reporters and stakeholders informed with timely, clear status updates; manage expectations and escalate as per defined SLAs.
• Trend & Knowledge Management: Identify recurring issues and patterns, maintain runbooks and known-issue documentation, and recommend permanent fixes to reduce repeat incidents.
• Process Adherence: Follow incident management workflows, prioritisation guidelines, and escalation procedures, and contribute to their continuous improvement.
Experience :
● Education: Bachelor’s degree in computer science, IT, or a related technical domain.
● Experience: 2–3 years in production support, application support, or technical support for software products.
● Ticketing Tools: Hands-on experience creating and managing incident tickets in Jira (or a similar tool) across the full incident lifecycle.
● Analytical Skills: Ability to triage issues methodically using application logs, dashboards, and intermediate, investigative SQL queries.
● Communication: Ability to run structured incident bridges, write executive-facing status updates under pressure, and produce clear post-incident reports.
● Process Knowledge: Working understanding of incident management concepts — priority, severity, SLAs, and escalation paths.
● Availability: Willingness to work on a shift basis and provide on-call support as required.
● Domain Exposure (preferred): Familiarity with web/mobile application ecosystems, REST APIs, and monitoring or alerting tools.
Job Description:
We are looking for an experienced Human Resources professional to independently manage end-to-end HR operations for one of our business entities. The ideal candidate should possess strong knowledge in HR Operations, Recruitment, Payroll, Statutory Compliance, Employee Relations, HRMS, Compensation & Benefits, and HR Analytics while partnering with business leaders to support organizational growth.
Key Responsibilities
HR Operations
• Independently manage end-to-end HR operations for the assigned business entity.
• Ensure seamless employee lifecycle management including onboarding, confirmation, transfers, promotions, and separation.
• Develop, review, and continuously improve HR policies, SOPs, and employee handbook in line with business requirements and statutory regulations.
• Drive HR process improvements and operational excellence initiatives.
Talent Acquisition
• Manage end-to-end recruitment including manpower planning, sourcing, screening, interviewing, salary negotiations, offer management, and onboarding.
• Partner with hiring managers to understand workforce requirements.
• Build talent pipelines using multiple sourcing channels.
• Monitor recruitment KPIs such as TAT, offer acceptance ratio, and cost per hire.
Payroll & Compensation
• Manage monthly payroll inputs, validation, reconciliation, and coordination with payroll partners.
• Ensure accurate salary processing, Full & Final settlements, leave encashment, incentives, reimbursements, and statutory deductions.
• Support compensation structuring, salary benchmarking, annual increments, promotions, and internal equity analysis.
• Conduct peer benchmarking and recommend compensation corrections wherever required.
Statutory Compliance
• Ensure compliance with applicable labour laws including:
EPF, ESI, Shops & Establishments Act, Payment of Wages Act, Minimum Wages Act, Bonus Act, Gratuity Act, Maternity Benefit Act, POSH Compliance, CLRA (Contract Labour Regulation and Abolition) (where applicable)
• Coordinate statutory audits and inspections.
• Maintain statutory registers and documentation.
• Liaise with government authorities whenever required.
HRMS & HR Analytics
• Administer HRMS and ensure data accuracy.
• Drive HRMS implementation, enhancements, and automation initiatives.
• Generate HR dashboards and MIS reports covering:
Headcount, Attrition, Recruitment, Payroll, Attendance, Leave, Compliance, Cost Analysis
• Support management with data-driven HR insights.
Employee Relations
• Build a positive employee experience through proactive engagement initiatives.
• Handle employee grievances, disciplinary matters, and conflict resolution.
• Support employee welfare activities, insurance administration, medical claims, and engagement programs.
• Foster a collaborative and high-performance work culture.
Performance Management & Learning
• Support Performance Management System (PMS) implementation.
• Coordinate goal setting, appraisals, feedback, and performance improvement plans.
• Identify competency gaps and coordinate learning & development initiatives.
Policies & HR Governance
• Review and update HR policies periodically.
• Ensure organization-wide implementation of HR policies.
• Draft HR communications, circulars, SOPs, and process documents.
• Ensure HR practices align with organizational objectives and legal requirements.
Business Partnering
• Collaborate with department heads on manpower planning and organizational development.
• Support strategic HR initiatives, restructuring, and change management.
• Act as a trusted HR partner for business leaders.
Desired Skills
• Strong knowledge of HR Operations.
• Excellent Payroll processing experience.
• Sound knowledge of Labour Laws and Statutory Compliance.
• Recruitment and Talent Acquisition expertise.
• HR Analytics and Advanced Excel.
• HRMS / HRIS implementation and administration.
• Compensation & Benefits administration.
• Policy drafting and SOP development.
• Employee Relations and Grievance Handling.
• Excellent communication and stakeholder management skills.
• Strong analytical and problem-solving ability.
Qualification
• MBA (HR) / MSW (HRM) or equivalent Post Graduation.
Experience :
5–8 years of progressive HR experience in any of the following industries:
• Service
• Mobility
• ITES
• Manufacturing
• Retail
• Logistics
• E-Commerce